PRACTICE NEWS
Please note that our Opening Times for the Easter Weekend are:
Thursday 6th April- 8-6:30PM
Good Friday 7th April: Closed
Saturday 8th April: Closed
Sunday 9th April: Closed
Monday 10th April: Closed
Normal opening hours resume from the 11th April
If you have a urgent medical problem during this time please call 111
If it is a medical emergency during this time please call 999
Introducing the Primary Care Network - PCN
Primary care networks (PCNs) are groups of practices working together to focus local patient care. Framfield House has been working for some time with other local practices to employ additional staff to improve and expand services for our patients. We already have a team of pharmacists, patient coordinators, physiotherapists, mental health professionals and a paramedic. We envisage PCNs to be an important part of the care that we offer for the foreseeable future. Please find further information here:
https://ipswichandeastsuffolkccg.nhs.uk/.../MeetthePracti...
https://www.england.nhs.uk/primary.../primary-care-networks/
Please bear with us but we are currently dealing with an unprecedented demand on our emergency appointments amid concerns about Group A Streptococcal infections. This is having an impact on the routine appointments we are able to offer but are currently trying to increase our clinical workforce help cope with this.
Training and Education Afternoons
Once a month, the surgery shuts down for an afternoon for the GPs and Nurses to have training and education time to keep up to date with everything, please find below the upcoming training afternoons:
Thursday 9th February 2023
Wednesday 8th March 2023
Thursday 20th April 2023
Wednesday 17th May 2023
Thursday 15th June 2023
Wednesday 12th July 2023
Thursday 10th August 2023
Thursday 7th September 2023
Wednesday 11th October 2023
Thursday 9th November 2023
Wednesday 6th December 2023
Patient Group Info and Leaflets
For leaflets and information regarding and done in conjuction with the Patient Participaiton Group, please follow the above link to find more information.
Exciting News - Video Group Links
Here at Framfield House Surgery we are starting video group clinics.
Why video group clinics may suit you?
- Reduce your time at the surgery
- You can participate from home/work
- They are more efficient
- They offer you peer support
- You have more time with the clinician
If you have Asthma and your annual review is coming up then you may be entitled to join.
If you would like more details call the surgery and ask for your patient coordinator. Theres also a video for you to help explain how it all works if you click here.
National Data Opt-out
Please follow the link below to register your Data Opt out Preference Online and to find out more information:
Using your Health Data for Planning and Research
Please watch the below video for more information:
How the NHS use your data for research and planning
The practice is using your information to plan health services in the local area. Click the link for more information PHM Project
Population Health Management Programme
Find out more about the Population Health Management Programme and how your information is used.
Primary Care Network
We have joined the Primary Care Network to help us deliver better services.
Online Booking System
You can book appointments using the online booking system via SystmOnline.
Please contact the surgery if you have any problems using either of these methods. Please be aware you do need to contact us in person with photographic ID before you will be able to use the online booking service. The online service is a safer more accurate method of ordering your repeat medication therefore please consider signing up if you haven't already.
Email Address / Mobile Phone Numbers
Do we have your correct contact details? Are you happy to share your email address and or mobile phone number with us? Please complete a slip at reception if so to consent us to communicate with you in the most appropriate way.
Patient Participation Group
Framfield House Surgery Patient Participation Group has currently a “virtual” group contacted by email or letter to obtain patient views on the service we provide and also a group that meet in person. If you wish to join the patient participation group either as a virtual member (therefore contacted only via email or letter) or a member who wishes to attend meetings please speak to Reception with your preferred method of contact.
