Practice News
Temporary pause to non-urgent blood test service
Between Wednesday 1st October and Friday 3rd October we will be unable to offer non-urgent blood tests at this practice.
This is not unique to our practice as other practices in the area are affected too. The pause is due to our local hospital trust, East Suffolk and North Essex NHS Foundation Trust, upgrading the patient record systems that process blood results. Once complete, the upgrade will support a more joined-up service across the area.
We expect services to return to normal from Monday 6th October.
We understand this may be frustrating and apologise for the disruption. Thank you for your patience and understanding.
Artificial Intelligence at the Practice
Our Practice is using Artificial Intelligence to make your care even better. Learn more about Artificial Intelligence used at the Practice.
Mounjaro for Weight Loss
You may have seen recent media reports stating that GPs can now prescribe weight-loss injections like Mounjaro. While this is true nationally, in our area (Suffolk and North East Essex), GPs are not commissioned to provide these medications directly for weight loss. Instead, the local NHS has chosen a Community Outreach service model. This means:
Access is only available through a specialist NHS weight management service (WMCOS). This is not currently operating at present.
Patients must be clinically assessed to determine eligibility.
Only those meeting strict NHS criteria (including certain BMI and health conditions) will be offered treatment.
Please do not book a GP appointment just to request Mounjaro.
Your GP will not be able to prescribe it outside of the community specialist pathway.
For more details, visit the official Suffolk and North East Essex ICB website.
Training and Education Afternoons
Once a month, the surgery closes for an afternoon for the staff to have training and education time to keep their skills up to date, please find below the upcoming training afternoons:
- Thursday 16th October 2025
- Wednesday 12th November 2025
- Thursday 12th February 2026
Introducing the Primary Care Network - PCN
Primary care networks (PCNs) are groups of practices working together to focus local patient care. Framfield House has been working for some time with other local practices to employ additional staff to improve and expand services for our patients. We already have a team of pharmacists, patient coordinators, physiotherapists, mental health professionals and a paramedic. We envisage PCNs to be an important part of the care that we offer for the foreseeable future.
Patient Participation Group
See the Patient Information Leaflets produced in conjunction with Patient Participation Group.
National Data Opt-out
Please follow the link below to register your Data Opt out Preference Online and to find out more information:
Using your Health Data for Planning and Research
Please watch the below video for more information:
How the NHS use your data for research and planning
The practice is using your information to plan health services in the local area. Click the link for more information PHM Project
Population Health Management Programme
Find out more about the Population Health Management Programme and how your information is used.
Primary Care Network
We have joined the Primary Care Network to help us deliver better services.
Email Address / Mobile Phone Numbers
Do we have your correct contact details? Are you happy to share your email address and or mobile phone number with us? Please complete a slip at reception if so to consent us to communicate with you in the most appropriate way.
Patient Participation Group
Framfield House Surgery Patient Participation Group has currently a “virtual” group contacted by email or letter to obtain patient views on the service we provide and also a group that meet in person. If you wish to join the patient participation group either as a virtual member (therefore contacted only via email or letter) or a member who wishes to attend meetings please speak to Reception with your preferred method of contact.
