APPOINTMENTS ADVICE

We offer a number of different consultation types at Framfield House (and have done so over the past 2 years); telephone appointments, face to face appointments, video appointments (for those equipped with smartphones/tablets) and e-consults via our website are available. All of these consultation types were utilised over the course of the pandemic.

The choice of consultation type is primarily up to you as a patient though face-to-face appointment may be requested by a clinician.

Appointments become available at 8am each morning though we are now beginning to offer more pre-bookable appointments.

You can gain medical advice and book:

Telephone

Face to Face

Video Consultations

by booking online or by calling the surgery Care Navigator Team.

You can also gain medical advice by using the e consultation service

If you do not have online access to be able to book appointments please come to the surgery with some photographic ID such as a passport or drivers license and you will be set up and given log in details.

Online appointment booking service

Accessing Pharmacy First services

The following table shows the 7 conditions pharmacists can manage across various age ranges.

Clinical pathwayAge range

Acute otitis media*      1 to 17 years

Impetigo                      1 year and over

Infected insect bites    1 year and over

Shingles                    18 years and over

Sinusitis                    12 years and over

Sore throat                5 years and over

Uncomplicated urinary tract infectionsWomen 16-64 years

Participating Pharmacies are:

Boots - Thoroughfare Woodbridge

Martlesham Pharmacy

Acer Road Pharmacy - Rendlesham

Woodbridge Pharmacy - Thoroughfare Woodbridge