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Online Services

Repeat PrescriptionsManage your Repeat Prescriptions
Patient SurveyTake our patient survey
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record

Have Your Say

Welcome to Framfield House Surgery Online

The doctors and staff at Framfield House Surgery in Woodbridge, Suffolk are proud to offer the highest standard of patient-centred healthcare.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.

Are you happy with the service you have received?

You can feedback to the surgery at any time by "taking our patient survey" at the bottom of this page, completing a friends and family questionnaire or going to: NHS Choices Framfield House Surgery  


Appointments  

Please note, due to staff sickness we are currently experiencing a shortage of GP appointments. Please accept our apologies, we are sorry for any inconvenience this may cause.

Seasonal Flu Clinics 2017 

We will be holding flu clinics on Wednesday 11th October and Wednesday 25th October, between 1:30-4pm. No appointment necessary, if you are eligible, just turn up.  

CQC Inspection

We are pleased to announce that after inspection by the Care Quality Commission on 11th August 2016 Framfield House Surgery has been given an overall rating of good.  Please follow the link below to see the full report.

CQC Report

Closure afternoons

GP's and nurses need to ensure they are kept up to date with the latest training.  In order to do this, the practice is taking part in half day training sessions in the afternoons on the following days:

7th September 2017

4th October 2017

16th November 2017

13th December 2017

On these days, from 1.00pm you will not be able to contact the practice by telephone, therefore if you require urgent medical care during that time please dial 111 for the NHS 111 service.  If you have a life threatening condition please dial 999.  The pharmacy will remain open as usual during these times.

Patient access to their records 

Patients can now view online, export or print any summary information from their records i.e. medications, allergies, adverse reactions. This is an additional facility which is accessed by using the SystmOnline repeat requesting/appointment booking system.  If you are not registered for the online (SystmOnline) system and wish to do so please come into the surgery with a photographic ID (eg. passport or driving licence) and you will be given access details. 

Patients now also have the option to request further access to their record which includes coded detailed data.  If you wish to request this please go into "Patient Record" in you SystmOnline account and click on the appropriate button to make the request.  

 

Non attendance

During the month of June 2017 18 hours worth of appointments were missed at Framfield House Surgery.   If you are not able to keep an appointment please call the surgery and use the the telephone booking system (24hours), call the 24 hour appointment cancellation line and leave a message (Tel 01394 615533) or speak to Reception during opening hours to cancel you appointment.

Thank you

 

 

 

 

(Site updated 18/08/2017)

Contact Details

Framfield House Surgery

Contact Telephone

01394 615500
111
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website