Welcome to Framfield House Surgery Online
The doctors and staff at Framfield House Surgery in Woodbridge, Suffolk are proud to offer the highest standard of patient-centred healthcare.
We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
Are you happy with the service you have received?
You can feedback to the surgery at any time by "taking our patient survey" at the top of this page, completing a friends and family questionnaire or going to: NHS Choices Framfield House Surgery
We will have no computer system due to a necessary upgrade of our system from 12pm until 2pm on Monday 3rd December. During this time the surgery can be contacted by telephone but we cannot book appointments or give results etc.. Sorry for any inconvenience caused.
Dementia Together are now holding drop in sessions from 10am until 1pm on certain Mondays. Please click on the link below for more information.
Please find information on how we protect your personal information by clicking below.
Suffolk GP+ is for people who need a doctor's appointment and are unable to see their GP during normal GP hours.
Appointments can be made via reception during out usual opening hours. Please note patients cannot refer themselves to this service.
The service is staffed by local GPs and nurses in Ipswich, Felixstowe, Stowmarket, Leiston and Wickham Market. This is an NHS Service delivered by Suffolk GP Federation.
You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records, once consent given.
We are pleased to announce that after inspection by the Care Quality Commission on 11th August 2016 Framfield House Surgery has been given an overall rating of good. Please follow the link below to see the full report.
GP's and nurses need to ensure they are kept up to date with the latest training. In order to do this, the practice is taking part in half day training sessions in the afternoons on the following days:
15th November 2018
12th December 2018
13th February 2019
14th March 2019
On these days, from 1.00pm you will not be able to contact the practice by telephone, therefore if you require urgent medical care during that time please dial 111 for the NHS 111 service. If you have a life threatening condition please dial 999. The pharmacy will remain open as usual during these times.
Patient access to their records
Patients can now view online, export or print any summary information from their records i.e. medications, allergies, adverse reactions. This is an additional facility which is accessed by using the SystmOnline repeat requesting/appointment booking system. If you are not registered for the online (SystmOnline) system and wish to do so please come into the surgery with a photographic ID (eg. passport or driving licence) and you will be given access details.
Patients now also have the option to request further access to their record which includes coded detailed data. If you wish to request this please go into "Patient Record" in you SystmOnline account and click on the appropriate button to make the request.
During the month of June 2017 18 hours worth of appointments were missed at Framfield House Surgery. If you are not able to keep an appointment please call the surgery and use the the telephone booking system (24hours), or speak to Reception during opening hours to cancel you appointment.
(Site updated 07/12/2018)